Terms of service

Terms & Conditions

Welcome to Novtrra. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose or violate any applicable laws while using our services.

2. Products and Services

We make every reasonable effort to display product descriptions, images, colors, specifications, availability, and pricing as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, product information, discounts, or other inaccuracies at any time, including after an order has been submitted.

4. Orders

We reserve the right to accept, decline, limit, or cancel an order at our discretion. This may include orders affected by product availability, incorrect pricing, suspected fraud, payment issues, or inaccurate customer information.

If we cancel an order after payment has been processed, any applicable refund will be issued to the original payment method.

Customers are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.

5. Payment

Payment must be successfully completed before an order can be processed.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

6. Shipping and Delivery

Orders are generally processed within 1 business day, with estimated shipping of 1–3 business days after processing.

Delivery estimates are not guaranteed. Delays may occur due to carriers, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Please review our Shipping & Returns Policy for additional information.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the requirements outlined in our Shipping & Returns Policy.

Returned products must generally be unused, unworn, and in their original condition and packaging where applicable.

Refunds for approved returns will be issued to the original payment method.

8. Accuracy of Information

We strive to ensure that information on our website is accurate and current. Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other details.

We reserve the right to correct such information at any time.

9. Intellectual Property

All content on the Novtrra website, including our branding, graphics, text, website design, logos, and original content, is owned by or licensed to Novtrra unless otherwise stated.

Content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization.

10. Third-Party Services

Our website may use or provide access to services operated by third parties, including payment processors, shipping carriers, and other service providers.

We are not responsible for third-party websites, services, policies, or practices outside our control.

11. Prohibited Uses

You may not use our website to engage in fraudulent or unlawful activities, interfere with the security or operation of the website, transmit malicious software, attempt unauthorized access, or violate the rights of Novtrra or any third party.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Novtrra will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website, products, or services.

Nothing in these Terms & Conditions excludes or limits any rights or liability that cannot legally be excluded under applicable consumer protection laws.

13. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, services, or legal requirements.

The latest version will be available on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated terms where permitted by law.